Frequently Asked Questions
Let's talk more about The HoloGrail! Below you'll find answers to the most common questions you may have. If you still can't find the answer you are looking for, feel free to contact us!
We currently do not charge GST, and all prices stated are NETT.
Most of our booths can fit into a 3m by 2m space.
We will arrive 1.5 hours before your event to set up and will be fully operational within 45 minutes. After setup, we will remain on standby until your event starts.
We will send you a link to download all the soft copies after your event has concluded and full payment has been made. The link will be valid for 3 months and all photos will be deleted from our database after this period.
As the reservation of our backdrops are on a first come first serve basis, it would be best to confirm as early as possible.
Yes! Kindly send a WhatsApp message to our hotline at +65 8020 2587 to arrange a time with us.
More Questions?
We're here to help! Whether you need details about our services or customization options, reach out to us — we'd love to chat!